The present conditions regulate the access and use of the agerul.es website.
All sales and commercial operations carried out between AGERUL INDUSTRIAL QUIMICAS S.L. and the user through the web site will be subject to the present conditions that will be considered known and accepted without reservation by the user when accessing the site. The conditions may undergo modifications, AGERUL INDUSTRIAL QUIMICAS S.L. reserves the right to unilaterally modify these conditions, without affecting the goods or promotions that were purchased prior to the modification. We recommend that you consult them previously each time you access the web.
The fact of clicking the accept button, implies that the user:
Has read, understands and comprehends what is set forth herein in its entirety.
That he/she is a person with sufficient capacity to contract.
That he/she assumes all the obligations set forth in these Terms and Conditions.
If the User does not agree with them, he/she will not have the right to use the agerul.es website.
Customer account registration
The customer prior to the formalization of the purchase of any of the products and services by AGERUL INDUSTRIAL QUIMICAS S.L. must provide freely and voluntarily his name, surname and e-mail.
The client will only be able to contract and make orders if he/she is of legal age. The full responsibility in determining the specific content and services accessed by minors corresponds solely and exclusively to the adults in whose charge they are.
In the event that the information provided by the customer is fraudulent and/or false, AGERUL INDUSTRIAL QUIMICAS S.L. reserves the right to take legal action against the offender.
The customer also declares that all the information supplied by him/her for access to this Web site and in the course of using it is true, complete and accurate, and undertakes to keep it up to date.
AGERUL INDUSTRIAL QUÍMICAS S.L. will offer the user a registration system through a password to facilitate the customer future purchase operations.
The customer agrees to ensure the confidentiality of your password. The user undertakes to make diligent use of it, and not to make it available to third parties, as well as to notify AGERUL INDUSTRIAL QUIMICAS S.L. of the loss or theft of it or of possible access by an unauthorized third party, so that it can proceed to the immediate blocking of the user. AGERUL INDUSTRIAL QUIMICAS S.L. is expressly exempted from any responsibility derived from the incorrect use and/or negligence on the part of the user in the fulfillment of his obligation of confidentiality of his password.
Acquisition of products and services through the Web site
The shipment of orders will be made immediately upon formalization of payment.
The cost of shipments is calculated based on variables of what is ordered such as weight, volume, the stretch of route, etc.. and following a negotiated reference rates with the logistics operator of transport, which best suits the transit and product.
The freight price is automatically calculated each time products are added.
The customer is responsible for verifying the content and condition of the goods at the time of delivery. Once accepted, the customer signs the copy of the delivery note presented by the carrier as conformity on what has been received and waiving subsequent claims on the suitability and identity of the goods ordered and received. In the case of verifying the customer at the time of delivery errors in the goods received or that it is damaged, you must record these circumstances in the delivery note of the carrier and bring these facts to the attention of AGERUL INDUSTRIAL QUIMICAS S.L. within 24 hours, through the customer service published on the website.
The delivery in domicile will be from 24 to 72 hours in Spain from the confirmation of the order.
AGERUL INDUSTRIAL QUÍMICAS S.L. is not responsible for delays in delivery due to causes beyond the normal operation of the logistics service, such as strikes, accidents, etc. or the absence of the sender at the time of delivery at home.
Saturdays, Sundays and holidays there will be no delivery service and are counted as non-business days.
*** Translated with www.DeepL.com/Translator (free version) ***
When filling in the purchase data, the possibility of sending the purchase to another address different from the billing address is contemplated, either because it is a gift, because you want to send the order to another delegation, or any other reason.
How to buy
In order to be able to make a purchase on this website, it is necessary to be registered on the website; once the user is registered, he/she will be able to make the purchase.
In accordance with the requirements of art. 27 of Law 34/2002 of Services of the Information Society and Electronic Commerce, it is reported that the contracting procedure will follow the following steps:
From the home page, the client will be able to consult different products, and will be able to choose among those available at any given moment.
Once he/she has selected the ones he/she is interested in, he/she will have to select the option to buy, and he/she will have to follow the following minimum steps.
AGERUL INDUSTRIAL QUÍMICAS S.L. makes no representations or warranties of any kind, either express or implied, as to the operation of the Web site or the information, content, software, materials or products included therein. To the extent permitted by applicable law, it disclaims any implied warranties of merchantability and fitness for a particular purpose. Likewise, it shall not be liable for damages of any kind that may arise from the use of this Web site, including, but not limited to, direct and indirect damages.
AGERUL INDUSTRIAL QUÍMICAS S.L. assumes no liability or guarantee that access to the Web Site will be uninterrupted and in no event shall be liable for any loss, damage or harm of any kind arising from the use of, and browsing on, the Web Site, including, without limitation, damage caused to computer systems or damage caused by the introduction of viruses. In particular, AGERUL INDUSTRIAL QUÍMICAS S.L. shall not be liable in any way for telecommunications failures, interruptions, faults or defects that may occur in the course of operations of a financial nature, nor for any damages that may arise in such cases.
Links to other websites
This Web site may contain links to other Web sites not managed by AGERUL INDUSTRIAL QUÍMICAS S.L. These links are included for reference purposes only and AGERUL INDUSTRIAL QUÍMICAS S.L. has no control over these Web sites and is not responsible for their content.
These General Conditions, as well as any relationship between the customer and AGERUL INDUSTRIAL QUIMICAS S.L. shall be governed by Spanish law, and the parties expressly submit to the jurisdiction of the Courts and Tribunals of the city of Seville.
In accordance with the articles 68 and ss. of the Royal Legislative Decree 1/2007 of November 16, it is granted to the Client the right of return in the seven days following the reception of the order.
Returns of products that meet the following requirements will be accepted:
Return of a specific closed product (The Customer shall return the product with its packaging and original seal unbroken and in perfect condition).
Procedure to follow to return a product:
The Customer writes an e-mail to email@example.com or through the Contact Form, with the order data, name and surname of the Customer, reasons for the return and a photo of the product as it arrived in the case of being defective. We will contact the Customer as soon as possible.
If all the requirements are fulfilled, AGERUL INDUSTRIAL QUIMICAS S.L. proceeds to the payment of the total amount of the order or product or to the shipment of a new one according to the process that finally is decided by mutual agreement, once we receive the order or returned product.
The return shipment must be made according to what is agreed by both parties.
Return shipping costs
The return shipping costs will always be paid by the Customer, except for those cases in which the Customer has received a defective product, in bad condition or wrong.
AGERUL INDUSTRIAL QUÍMICAS S.L. will not be responsible for the expenses caused by those returns that take place without respecting the steps established in this procedure.